All funds are held and backed in USD and Treasury Bonds at partner banks in the U.S. partners en EE.UU.
FDIC checking account insurance of up to 250,000 USD. Investments protected by the SIPC up to 500,000 USD.
We are audited by independent auditors in finance and information technology.
We use the highest encryption standards (TLS 1.2+) to protect your data.
We detect and correct potential weaknesses at every stage of development
You can increase the security of your account by following these simple guidelines:
1. Don't share your password or 2FA code.
2. Don't share your login information over social networks, emails, or chats.
3. Make sure the sites where you enter your card information are secure.
4. Activate all security measures on your devices (screen lock, antivirus, etc.).
To enable two-factor authentication (2FA), follow these steps:
1. Log in to your Wallbit account
2. Go to Settings (top left corner)
3. Select "2FA Authentication" from the security menu
4. Choose your preferred method: "Authenticator App" or "SMS"
If you suspect someone has unauthorized access to your account, here are some actions you can take:
1. Change your password
2. Pause your card (click the lock in the app)
3. Reset 2FA
4. Contact us with any questions or suspicious activity
Sometimes, the SMS verification code may take a while to arrive, or it may not arrive at all, due to issues with your service provider.
If you don't receive the SMS, you can change your two-factor authentication (2FA) method to use an authenticator App like Google Authenticator, Authy, or LastPass.